Your Safety Matters

Responsible Gaming

rr666 is committed to providing a safe, controlled, and enjoyable gambling experience for all players in Bangladesh. We believe that betting on cricket, playing casino games, and spinning slots should always be entertainment, never a problem. This page explains our responsible gaming tools, our 21+ age policy, and where to find help if gambling stops being fun.

Age Requirement 21+ Only
Support Availability 24/7 Help
Control Tools Self-Exclusion Available

21+ Age Restriction

rr666 is strictly for adults aged 21 years and older. It is illegal for anyone under the age of 21 to create an account, place bets, or participate in any gambling activity on our platform. We verify the age and identity of all players during the account registration and withdrawal process using government-issued identification documents such as National Identity Cards, passports, or driving licences. Any account found to belong to a person under 21 will be immediately closed, and all funds will be forfeited. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.

Our Commitment to Safe Gambling

At rr666, we understand that for most of our players in Bangladesh, betting on cricket matches, playing slots from Pragmatic Play and PG Soft, or enjoying live dealer games from Evolution Gaming is a form of entertainment. It is a way to add excitement to watching the BPL or IPL, to pass time during lunch breaks, or to relax after a long day in Dhaka, Chittagong, or Sylhet.

However, we also recognise that for a small percentage of users, gambling can become problematic. When betting stops being fun and starts causing financial stress, relationship problems, or mental health issues, it is time to take action. rr666 provides multiple tools and resources to help you stay in control of your gambling habits.

Responsible gaming is not just a policy requirement for us — it is a core value. We have designed our platform with features that encourage healthy gambling behavior, and we train our customer support team to recognise signs of problem gambling and offer assistance. Our goal is to create an environment where players can enjoy the thrill of betting while maintaining balance in their lives.

This page outlines the specific tools available to rr666 users, the warning signs that indicate gambling may be becoming a problem, and external resources you can turn to for professional help. We encourage all players to read this information carefully and to use the tools we provide proactively, before gambling becomes harmful.

Your Responsible Gaming Tools

rr666 provides powerful self-control features to help you manage your gambling activity

Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Once you reach your limit, no further deposits will be accepted until the time period resets.

How to set: Log in to your rr666 account, navigate to Account Settings, select Responsible Gaming, and choose Daily, Weekly, or Monthly Deposit Limit. Enter your desired limit (minimum ৳500, maximum ৳500,000 per month). Changes take effect immediately for increases, or after a 24-hour cooling-off period for decreases.

Session Time Reminders

Receive pop-up notifications after a set period of continuous play to remind you how long you have been gambling. Helps prevent losing track of time.

How to set: In Account Settings under Responsible Gaming, enable Session Time Reminders and choose your preferred interval (30 minutes, 60 minutes, 90 minutes, or 2 hours). You will receive a notification showing your session duration and current balance. You can choose to continue playing or log out.

Time-Out Period

Take a short break from gambling by freezing your account for 24 hours, 72 hours, 1 week, or 1 month. You cannot log in or place bets during this period.

How to set: In Responsible Gaming settings, select Time-Out and choose your desired break duration. Your account will be immediately frozen. Any pending withdrawals will still be processed, but you cannot make new deposits or bets. At the end of the time-out, your account automatically reactivates.

Self-Exclusion

Permanently close your rr666 account for a minimum period of 6 months. This is a serious step for players who feel gambling is causing harm and need a long-term break.

How to set: Email [email protected] with the subject line "Self-Exclusion Request" and state the duration (6 months, 1 year, 2 years, 5 years, or permanent). Our team will confirm your identity, process any pending withdrawals, and close your account within 24 hours. Self-exclusion cannot be reversed early.

Loss Limits

Set a maximum amount you are willing to lose per day, week, or month. Once you hit this limit, you cannot place further bets until the period resets.

How to set: In Responsible Gaming settings, select Loss Limit and enter your maximum acceptable loss amount per day, week, or month. This limit applies to net losses (total bets minus total winnings). Changes to loss limits have a 24-hour delay to prevent impulsive increases after losses.

Reality Checks

Display your total deposits, withdrawals, and net profit/loss for the current session or time period to give you a clear picture of your gambling activity.

How to set: Enable Reality Checks in Responsible Gaming settings. You will receive periodic summaries showing how much you have deposited, won, and lost during your current session and over the past 7 days, 30 days, and 90 days. This transparency helps you make informed decisions.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. It often starts with small losses that lead to chasing behavior, where you try to win back what you have lost by betting more. Over time, this can spiral into a pattern that affects your finances, relationships, work, and mental health.

If you recognise any of the following warning signs in yourself or someone you know, it may be time to take action and seek help:

Spending more money on gambling than you can afford to lose, or using money meant for rent, bills, or family expenses
Gambling for longer periods than you intended, losing track of time, or neglecting work, school, or family responsibilities
Chasing losses by betting more to try to win back money you have already lost, even when you know it is unlikely
Lying to friends, family, or colleagues about how much time or money you spend on gambling
Feeling anxious, irritable, or depressed when you are not gambling, or when you try to cut back
Borrowing money from friends, family, or lenders to fund your gambling, or selling possessions to get gambling money
Experiencing relationship problems, arguments with loved ones, or withdrawal from social activities because of gambling
Neglecting sleep, meals, or personal hygiene because you are preoccupied with gambling or planning your next bet

What to Do If You Recognise These Signs

If you identify with one or more of the warning signs above, do not ignore them. Problem gambling does not go away on its own, and the longer you wait to take action, the more difficult it becomes to regain control. The good news is that help is available, and recovery is possible. Start by using the self-exclusion or time-out tools on rr666 to take an immediate break from gambling. Then reach out to a professional support service or speak to someone you trust about what you are experiencing. You do not have to face this alone.

Need Help? We Are Here for You

If gambling is no longer fun and you need support, rr666 is ready to help. Our customer support team is trained to assist players who are struggling with gambling-related issues. We can help you set up responsible gaming tools, process self-exclusion requests, or provide information about external counseling and support services.

Reaching out is a sign of strength, not weakness. Thousands of people in Bangladesh and around the world have successfully overcome gambling problems with the right support. You can contact us 24 hours a day, 7 days a week through the following channels:

Email Support [email protected]
Live Chat Available on rr666.io

All communication is treated with complete confidentiality. Our support staff will never judge you or make you feel bad about asking for help. Your wellbeing is our priority.

Professional Support Resources

In addition to the tools and support available directly through rr666, we strongly encourage players who are struggling with problem gambling to seek help from professional counseling services, support groups, and mental health organizations. These resources are staffed by trained specialists who understand gambling addiction and can provide evidence-based treatment, therapy, and peer support.

While rr666 can help you take a break from gambling by closing or limiting your account, overcoming a gambling problem often requires deeper work with a professional who can help you understand the underlying causes, develop coping strategies, and rebuild your financial and emotional health.

Below are some international organizations that provide support for problem gambling. While Bangladesh does not yet have widespread local gambling addiction services, these international resources offer online counseling, chat support, and educational materials in English:

International Support Organizations

  • Gamblers Anonymous (GA) — A global fellowship of people who share their experience, strength, and hope to help each other recover from gambling addiction. Find online meetings and local chapters.
  • National Council on Problem Gambling (NCPG) — Provides information, resources, and a 24-hour confidential helpline for people affected by problem gambling.
  • GamCare (UK) — Offers free information, advice, and support for anyone affected by problem gambling. Includes live chat, email support, and an online forum.
  • BeGambleAware — Provides practical advice, support tools, and treatment options for people worried about their own gambling or someone else's.
  • Gambling Therapy — A global service offering free, confidential support and counseling via online chat and email in multiple languages.

For Friends and Family

If you are concerned about a friend, family member, or colleague who may be gambling too much, you are not powerless. Approaching someone about a potential gambling problem can be difficult, but your support can make a significant difference in their recovery journey.

Here are some tips for having a constructive conversation:

  • Choose a calm, private moment when the person is not under the influence of alcohol or other substances and is not in the middle of gambling.
  • Express your concerns from a place of care, not judgment. Use "I" statements like "I am worried about you" rather than "You have a problem."
  • Provide specific examples of behavior that concerns you, such as borrowing money, lying about time spent gambling, or missing work or family events.
  • Listen without interrupting. Let them share their perspective and feelings. Avoid arguing or trying to force them to admit they have a problem.
  • Offer to help them find professional support or use responsible gaming tools like self-exclusion. Provide information about resources listed on this page.
  • Set boundaries if their gambling is affecting you financially or emotionally. It is okay to refuse to lend money or cover their debts.
  • Take care of your own wellbeing. Supporting someone with a gambling problem can be stressful. Consider seeking support for yourself through groups like Gam-Anon, which is for friends and family of problem gamblers.

Remember, you cannot force someone to stop gambling. Change must come from within. Your role is to offer support, provide information, and set healthy boundaries. Encourage them to take the first step by using rr666's self-exclusion tool or reaching out to a professional counseling service.

Preventing Underage Gambling

rr666 takes underage gambling extremely seriously. We have strict age verification procedures in place, but parents and guardians also play a critical role in preventing children and teenagers from accessing online gambling sites. We recommend the following steps: install parental control software on devices used by minors to block access to gambling websites; monitor internet usage and have open conversations with young people about the risks of gambling; keep bKash, Nagad, and other payment method credentials secure so they cannot be used without permission; educate children about the fact that gambling is an adult activity with real financial and emotional risks. If you discover that a minor has accessed rr666 or any other gambling platform, contact us immediately at [email protected] so we can investigate and take action.

Ready to Enjoy Responsible Gaming?

Set your limits, stay in control, and have fun. If you ever feel like gambling is becoming a problem, use our self-exclusion and time-out tools, or reach out to our support team for confidential help.